Lulu Shape Jacket & Shorts Set( Baby Pink)

NEW RETURN POLICY

EFFECTIVE 01/07/2025
7-Day Return Policy (Store Credit Only)

We are committed to ensuring you are satisfied with your purchase. Please carefully review our return policy:

1. Store Credit Only:

• Returns are eligible for store credit only. No refunds will be issued unless the item is defective or damaged (see Point 6).

2. Sale Items:

• Items purchased during a sale or promotional event are final sale and cannot be returned.

3. Return Window:

• Customers must contact us within 7 days of receiving their item to initiate a return request. Requests made after this period will not be accepted.

4. Processing Time:

• Once we receive the returned item, please allow up to 5 business days for us to process your return and issue store credit.

5. Return Shipping Costs:

• The cost of the return shipping label will be deducted from your store credit balance.

6. Defective or Damaged Items:

• If your item arrives defective or damaged, please contact us immediately with photos as proof. These are the only items eligible for a refund, which will be issued to your original payment method.

7. No Exchanges:

• We do not offer exchanges. Customers must return the item for store credit and repurchase the desired item using the store credit provided.

8. Eligibility for Returns:

• Items must be returned in their original condition, unworn, unwashed, and with all tags attached. Items that do not meet these criteria will not be accepted.

By purchasing from our store, you agree to the terms of this return policy. For any questions or to start a return, please contact us at [Customerservice@marammaclothing.com].

Thank you for shopping with us!

Machine Wash Low

Do Not bleach

Tumble or Hand Dry

Wash with similar colors